Major accountabilities:

• Manage the delivery of internal and outsourced projects from project initiation to transition to operations.
• Plans and manages the deployment in region/markets, allocate/align internal and/or external resources to accomplish deployment tasks and leads throughout the project duration until closure and handover to Operations, ensuring regional/market needs are being reflected in service/solution.
• Monitor and control project execution (including costs, operational budgets, project resources, timelines), establish project governance, managing risks and issues.
• Deliver projects on time and within budget and to meet the desired business objectives and success criteria.
• Manages quality of deliverables and maintains control over the project’s status and budget.
• Coordinate with global teams and vendors to provide technical guidance required in project delivery and operations.
• Lead engineering aspect and solution integration design of the delivery team, continually help to deliver project, ensure team technical competency to match the ongoing, rapid changing technical environment.
• Participate in troubleshooting, validation of the whole solution until project completion and customer acceptance.
• Subject Matter Expert for project delivery and/or operations in the given business sub-capability.
• Accountable to ensure adherence with Security and Compliance and GxP policies and procedures within Project Management service scope
• Ensure a smooth project transition to operations and the optimal planning and execution of all activities associated with a application/product release.
• Good understanding of business objectives, business processes and requirements needed to support demand analysis, project delivery and service delivery to business.
• Moderate/negotiate between global, regional and country needs and expectation to achieve the best solution that fits the organization purpose and customer satisfaction.
• Partner with business partners to ensure Technology Service/Solutions Delivery teams deliver products according to strategy with reuse across other areas.
• Ensure services, solutions, platforms, products are fit for purpose and achieve the desired business value and impact.
• Analyse business change management strategy and define and execute change management and training initiatives and material needed to ensure business buy-in and user adoption during proiect delivery and operation
• Assist to improve efficiency of operations in area of responsibility and  support operations team in end-to-end delivery of service requests.
• Working with several teams across the organization and in a multicultural/multi time zones environment

Key performance indicators:

• Projects are effectively managed, enabling them to be on time, to budget and to the expected quality level.
• Lead the assigned project team to jointly achieve a high customer satisfaction
• Adherence to applicable Security and Compliance policies and controls; defined project management methodologies, tools, and practices; and to delivery processes for IT projects
• Successful deployments, high user adoption, measured by project KPI’s and success criteria.
• Benefits delivered by portfolio ($, risk mitigation, technology innovation, value added)
• Strong customer focus, knowledge of Japan market needs and ability to manage customer expectations, ability to establish and maintain a high level of customer trust and confidence
• Solid project management skills with ability to multitask and manage multiple small to medium projects in a cross-functional environment
• Demonstrated ability to apply skills and techniques to solve dynamic problems
• Strong teamwork and interpersonal skills at all management levels
• Launch of innovative technology solutions across Novartis at scale
• Operations stability and effective risk management
• Speed and agility in delivering services to users.

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Minimum Requirements:

Education & Qualification

• University degree and relevant equivalent experience
• Understanding the Project Methodologies (Agile training) is a plus.

Work Experience:

• Leading large and/or diverse multi-functional teams.
• 8+ years of experience in IT project delivery (particularly in Data & Analytics) involving complex solution integration design.
• Project Management
• Operational Excellence
• Financial Management
• People Leadership
• Knowledge of collaboration across functions/geographies
• Leveraging technology for business and customer needs
• Proven ability to Develop trust-based relationships with key regional stakeholders

Skills:

• Strong project managements skills with solid experience in Data & Analytics projects with complex systems integration.
• Business acumen and commercial understanding (account management)
• Relationship Management
• Analyzing stakeholder requirements
• Knowledge of relevant tools and systems
• Knowledge of IT Infrastructure & systems
• Knowledge of IT Applications & tools
• Demand Planning
• Data Management
• Audit Methodology: Identifying and Testing Controls for Business Risk
• Strong Analytical Skills
• Strategic Mindset.

Languages :

• Fluent in English (written and spoken), Japanese language is a major plus.